Customer Support

Optomec offers a variety of service programs designed to address specific customer needs and enable maximum productivity with additive manufacturing solutions.

Optomec Service & Training

The goal of the Optomec Service & Training team is to keep your Optomec system operating at full performance, maximizing your productivity and return on investment. This is accomplished through the delivery of a comprehensive set of Optomec service assets and support tools. Optomec’s variety of different service programs are each designed to address specific customer needs.

Customer Support

+1 (505) 761-8250
Call: (505) 761-8250
– PRESS 2 for Support

Optomec Service Products

  • Equipment Operation Basic Training Class
  • Onsite Application Development Workshop
  • Advanced Application Lab Development Services
  • Annual Full Service Agreement
  • Annual Hot Line Service Agreement
  • Limited Extended Warranty
  • Installation and Start-up Package

After Sales Services

For more information on Optomec customer service offerings, download the After Sales Services Datasheet.

To access telephone support, dial (505) 761-8250 – PRESS 2 for Support.


On-Demand Services

Telephone support – call (505) 761-8250 – PRESS 2 for Support
or contact us by email at:

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Optocare provides customers with access to web based training, user manuals, spare parts and consumable lists, user forums and more. If you are an Optomec system owner but have not registered yet, please register to begin using Optocare On-Demand Resources
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If you have already registered, please click here to access Optocare On-Demand services